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What's changed?

  • Replaced the deprecated TLS time synchronisation method with the Vivi Time service to enable boxes to synchronise their time directly with Vivi's servers. 

  • Added a feature toggle to enable organisations to remove the technical support option for presenters from the Vivi App.
  • Fixed a bug with the Web Console that prevented SSL certificates from being deleted.
  • Dropped support for Android 5.x from the Vivi App.

Who does this affect?

Customer using the TLS time synchronisation method.

Who should update to this release?

Customers having issues with TLS time synchronisation who are unable to use NTP time synchronisation or customers who wish to disable the technical support option in the Vivi App. 


We always recommend that you test new releases in your environment before rolling out organization wide.


Download Vivi Receiver Firmware 2.4.1

What's changed?

  • The Student Feedback Tool provides schools with an intuitive way to extract real-time feedback, to enable formative assessment and monitor student health and wellbeing.

  • Encryption has been added between to the communications between the Vivi App and the Vivi Box to support the Student Feedback Tool and ensure the privacy of user data.
  • The maximum file size for digital signage media has been raised from 200MB to 500MB.

  • Polling refresh rate added to digital signage websites to enable websites that do not auto refresh to be refreshed while they are being displayed as part of a signage schedule.

Who does this affect?

All Vivi users.

Who should update to this release?

It is recommended that all users upgrade to this version.


We always recommend that you test new releases in your environment before rolling out organization wide.


Download Vivi Receiver Firmware 2.4.0

What's changed?

  • Added a room setting to Vivi Central that prevents presenters from controlling each other's displays (Presenter Lock).
  • Added a room setting to Vivi Central that prevents students from accessing displays (Student Lock).
  • Fixed dragging files into the Vivi App causing them to display inside of it.
  • Dropped support for iOS 9 from the Vivi App.

  • Removed the need to perform a Hard Restart of a Vivi Box for USB audio to be enabled.
  • Fixed an issue where the current ClickView chapter would change after pausing or playing.
  • Prevent disconnecting from the room when accessing the help page in the Vivi App.

Who does this affect?

All Vivi users.

Who should update to this release?

Customers who use ClickView through Video Direct and customers who wish to take advantage of the new Presenter/Student Lock features.


Download Vivi Receiver Firmware 2.3.5

What's changed?

  • Optimised DNS caching for IPv6.
  • Added the ability to resize and manipulate text in the annotation suite.
  • Fixed issue where toggling room codes caused screens to flash when using the Video Direct feature.
  • Video durations over 24 hours now display correctly.

  • Fixed cases where a Soft Restart would hang indefinitely.

Who does this affect?

All Vivi users.

Who should update to this release?

Customers using IPv6 within their infrastructure.


Download Vivi Receiver Firmware 2.3.4

What's changed?

We have fixed video and audio synchronisation issues on Intel-based Chromebooks that occurred following the Chrome OS 72 update.

Who does this affect?

Vivi users with Intel-based Chromebooks running Chrome OS 72 and above.

Who should update to this release?

All Vivi users with Intel-based Chromebooks.


Download Vivi Receiver Firmware 2.3.3

What's changed?

Vivi now handles large SAML responses that previously caused a white screen to be displayed after customers had logged in on the Android App.


Who does this affect?

Vivi users of the Android App.


Who should update to this release?

Vivi users who are experiencing login issues via SAML on the Android App.

What's changed?

Some users were experiencing intermittent connectivity issues when connected to rooms that could cause screen sharing to drop out.  We have added added a grace period to allow automatic reconnection to take place so that screen sharing is not affected.


Who does this affect?

All Vivi users.


Who should update to this release?

Vivi users experiencing intermittent connectivity issues and drop outs.


Download Vivi Receiver Firmware 2.3.2

What's changed?

We've fixed an issue where URLs played through Video Direct from previous versions of the Vivi App (2.15.2 and below) would stop playing after a few seconds on Vivi Receivers running firmware 2.3.0.


Who does this affect?

Vivi users on previous versions of the Vivi App who try to play URLs through Video Direct on Vivi Receivers running firmware 2.3.0.


Who should update to this release?

It is recommended that all users upgrade to this version.


Download Vivi Receiver Firmware 2.3.1

What's changed?

  • Combined Rooms: Temporarily combine the Vivi-enabled displays in seperate rooms into one flexible learning space. (Note: this requires ALL Vivi Receivers to be running the same firmware version)
  • Video Direct Queues: Create a queue of videos in the Vivi App from within the ‘Play a Video Direct’ screen.
  • YouTube Playlists: YouTube playlists can now be played through the Video Direct feature.
  • ClickView Chapter Control: Instead of having to return to the ClickView website to move between chapters, teachers can now use their Vivi App to navigate forward or back as desired.
  • Touch Improvements: Pens previously appeared as touch input and will now appear as pen input on Windows 10 (1809 and above). This improves compatibility with applications such as OneNote and Windows Ink. We have also improved integration with SMART interactive boards.
  • Emergency URL Hook: An emergency URL can now be set in the Web Console that an HTTP GET request will be sent to whenever an emergency is triggered.
  • Recent Room Home-Screen Shortcuts: A 3D Touch (iPhone) or long press (Android) on the Vivi App icon on the home-screen of mobile devices will now present a list of 4 recent rooms that can be instantly joined.


Who does this affect?

All Vivi users.


Who should update to this release?

It is recommended that all users upgrade to this version.


Download Vivi Receiver Firmware 2.3.0

What's changed?

  • Significantly reduced buffering times between chapters when playing videos through ClickView using Video Direct.
  • The resolution of ClickView videos now matches the set stream resolution in the Vivi App.
  • Fixed issue with corrupt screenshots caused by certain formats of ClickView videos.
  • Fixed issue with subtitles on ClickView videos enabling between chapters.
  • Fixed issue with ClickView videos of a specific format not playing on Vivi if the video had already started playing in the browser.
  • Fixed issue causing ClickView and Vivi to lose sync.
  • Support for ClickView New Zealand.

Who does this affect?

Customers with ClickView subscriptions.


Who should update to this release?

Customers who use the Video Direct feature to play ClickView videos.


Download Vivi Receiver Firmware 2.2.2

What's changed?

There has been a long-standing compatibility issue with Cisco multi-gig network ports, which has now been resolved.


Who does this affect?

Customers with Cisco multi-gig capable switches.


Who should update to this release?

Customers with Cisco multi-gig capable switches who wish to connect the Vivi receiver to a multi-gig network port.


Download Vivi Receiver Firmware 2.2.1

What's changed?

We've fixed an issue where the Vivi App was available to download on unsupported Chrome OS versions.


Who does this affect?

Users on Chrome OS versions below 65.


Who should update to this release?

This release only affects new users, and as such, will not appear as an update in your Vivi App.

What's changed?

We've fixed an issue where drawing with touch on the annotations page in the Vivi App would not work with touch-enabled Chromebooks after upgrading to Chrome OS 70.


Who does this affect?

Users with touch-enabled Chromebooks.


Who should update to this release?

It is recommended that all Chrome OS users with touch-enabled devices upgrade to this version.

What's changed?

  • Display Settings Page in the Vivi App: We will now differentiate between the room and the display settings with a new Display Settings button, shown next to the Room Settings button on the main screen.
  • Updates to Privacy Mode: Our Privacy Mode feature is now an individual presenter setting, instead of a room setting and is located on the Display Settings page.
  • Chromebook Optimization: We have optimized Vivi for Chromebooks to give teachers and their students an enhanced experience.
  • Room Code Overlays: When a teacher opens the App and attempts to connect to a room which is already in use by another presenter who has left, the Room Code will appear on the bottom left corner of the display, so they can take control.
  • Annotation Tool Fix: When using the text tool in Annotation Mode, if the user clicks on another area of the screen then the text tool will remain selected, instead of changing to the positioning tool.
  • Stability Improvements: Improving performance and synchronization with cloud infrastructure.


Who does this affect?

All Vivi users.


Who should update to this release?

It is recommended that all users upgrade to this version, especially those with Chromebooks. A Receiver firmware update is needed to take full advantage of the improvements to Chromebook streaming.


Download Vivi Receiver Firmware 2.2.0

What's changed?

When streaming on Chrome OS, the Vivi App will now temporarily expand to match the size of the capture confirmation dialog.


Who does this affect?

All Chrome OS users.


Who should update to this release?

It is strongly recommended that all Chrome OS users upgrade to this version.