Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.



Have a Question?

Search for issues below, or browse by topic

Livesearch
sizelarge

HTML
<script>$('.search-macro-query').parents('.columnLayout .cell.normal').css({
'background-color': '#007eff',
color: 'white',
'border-radius': 0 
}).find('.innerCell').find('h1, h5').css('color', 'white')
</script>





<br><br><br><br><br>
<div class="homepage-topics">
<div class="homepage-topic">
<a><img src="https://support.vivi.io/download/thumbnails/2950091/setup.png" class="homepage-topic-icon" height="60">
<h1 class="homepage-topic-heading">Setup</h1></a>
</div>
<div class="homepage-topic">
<a><img src="https://support.vivi.io/download/thumbnails/2950091/admin%20portal.png" class="homepage-topic-icon" height="60">
<h1 class="homepage-topic-heading">Admin Portal</h1></a>
</div>
<div class="homepage-topic">
<a><img src="https://support.vivi.io/download/thumbnails/2950091/app.png" class="homepage-topic-icon" height="60">
<h1 class="homepage-topic-heading">App</h1></a>
</div>
<div class="homepage-topic">
<a><img src="https://support.vivi.io/download/thumbnails/2950091/network.png" class="homepage-topic-icon" height="60">
<h1 class="homepage-topic-heading">Network</h1></a>
</div>
<div class="homepage-topic">
<a data-name="active-directory"><img src="https://support.vivi.io/download/thumbnails/2950091/active%20directory.png" class="homepage-topic-icon" height="60">
<h1 class="homepage-topic-heading">AD</h1></a>
</div>
</div>


<script>
$('.homepage-topic').each(function() {
if (!$(this).find('a').attr('href')) {
var name = $(this).find('a').data('name') || $(this).find('.homepage-topic-heading').text().split(' ').join('-').toLowerCase();
$(this).find('a').attr('href', 'https://support.vivi.io/label/KB/' + name);
}
});
</script>





HTML
<div id="known-issues">
	<h1>
		<b>Service Notifications</b>
		<a id="refresh-issues" class="icon icon-refresh"></a>
	</h1>
	<span><br>Loading...</span>
	<div class="table-wrapper">
		<table class="custom-table" style="display: none;">
			<thead>
				<tr>
					<th>Date</th>
					<th>Service</th>
					<th>Status</th>
					<th>Name</th>
					<th>Description</th>
				</tr>
			</thead>
			<tbody></tbody>
		</table>
	</div>
	<p></p>
</div>

<div id="past-incidents">
	<h1 class="incident-header"><b>Past Incidents</b></h1>
	<table class="past-incident-table">
		<tr><td class="incident">
			<a class="incident-link" href="https://support.vivi.io/pages/viewpage.action?pageId=9043984">Post Incident Report 8/5/8/18</a>
		</td></tr>		
	</table>
</div>

<script>
var getIssues = function() {
    $('#known-issues table').hide();
	$('#known-issues table tbody, #known-issues p').empty();
    $('#known-issues span').show();
	$('#known-issues .table-wrapper br').remove();
$.getJSON('https://status.vivi.io/api/v1/incidents').done(function(data) {
	$('#known-issues span').hide();
	if (data.length) {
		$('#known-issues .table-wrapper').prepend('<br>');
		$('#known-issues table').show();
		data.forEach(function(incident) {
			$('#known-issues tbody').append('<tr><td>' + incident.updated_at + '</td><td>' + incident.component + '</td><td class="status-' + incident.status.toLowerCase() + '">' + incident.status + '</td><td>' + incident.name + '</td><td>' + incident.description + '</td></tr>');
		});
	} else {
		$('#known-issues p').text('Nothing to report here. Vivi is up and running normally.');
	}
});
};
  $('#refresh-issues').click(getIssues);
  getIssues();
  setInterval(getIssues, localStorage.getItem('status_refresh_interval') || 300000);
</script>






Panel
bgColor#f2f2f2



HTML
<div id="status-panel">
<h1 id="status-heading"><b>Vivi Status</b>

 <a id="refresh-status" class="icon icon-refresh"></a></h1>


HTML
<br>
<div id="vivi-status">
  <span>Loading...</span>
  <table class="custom-table" style="display: none;">
    <thead>
      <tr>
        <th>Service</th>
        <th>Status</th>
      </tr>
    </thead>
    <tbody></tbody>
  </table>
</div>

<script>
  var getStatus = function() {
    $('#vivi-status table').hide();
	$('#vivi-status table tbody').empty();
    $('#vivi-status span').show();
    $.getJSON('https://status.vivi.io/api/v1/components').done(function(data) {
      $('#vivi-status table').show();
      $('#vivi-status span').hide();
      $.each(data, function(key, val) {
        $('#vivi-status table tbody').append('<tr><td><div class="tooltip"><b>' + val.name + '</b><span class="tooltip-text">' + val.description + '</span></div></td><td class="status status-' + val.status.split(' ').join('-').toLowerCase() + '">' + val.status + '</td></tr>');
      });
    });
  };
  $('#refresh-status').click(getStatus);
  getStatus();
  setInterval(getStatus, localStorage.getItem('status_refresh_interval') || 300000);
</script>
</div>



HTML
<div class="divider"></div>

Quick Reference PDFs


HTML
<div id="quick-reference-guides"></div>
<script>
	[
		{
			name: 'Emergency Broadcast Guide',
			link: 'Emergency Broadcast'
		},
		{
			name: 'Multiple Display Guide',
			link: 'Multi-Screen Display'
		},
		{
			name: 'Playing a Google Drive Video',
			link: 'Google Drive Video'
		},
		{
			name: 'Adding PowerPoints to Vivi Signage',
			link: 'Adding PowerPoints to Vivi Signage'
		},
		{
			name: 'Adding Keynotes to Vivi Signage',
			link: 'Adding Keynotes to Vivi Signage'
		}
	].forEach(function(guide){
		$('#quick-reference-guides').append('<a href="https://www.vivi.io/hubfs/User%20Guides/' + encodeURIComponent(guide.link) + '%20QSG.pdf" target="_blank"><p>' + guide.name + '</p></a>')
	});
</script>


HTML
<div class="divider"></div>


Contact Details

Submit a support ticket

AU - (+61) 1300 920 555

UK - (+44) 0-800-014-8997

USA - (+1) 800-265-1560