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  • 14.1. Soft Restart and Hard Restart
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These are very commonly used commands – the behave in the same way as they do when you connect to the Web Console, namely:

  • Soft Restart – When you Soft Restart, the Vivi software is restarted and it synchronises with any new settings available in the admin portal.
  • Hard Restart – This is the equivalent of physically restarting the device.

Note: We always recommend trying “Soft Restart” over “Hard Restart” in the first instance as it means the device does not go offline – it will however disconnect any active users.



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